Frequently Asked Questions
Everything you need to know about your RAD experience
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I ensure I get the right fit?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
Yes, RAD is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal.